COMNIO / Digital Marketing Agency for Small Businesses and Nonprofits

24 07, 2014

Making It Even Easier To Get Better Customer Service

Ross Clurman2017-05-18T17:05:58-05:00July 24th, 2014|

If you're new to Comnio, you're not alone. We recently underwent a massive re-branding (and pivot). This planned "time-out" has allowed our team of developers to perform some exciting improvements to our customer service communication platform. In addition to system improvements, our designers are updating the user interface to make it easier for our users to get better customer service from virtually any business or service provider. If you [...]

27 05, 2014

Watch Our Social Media Customer Service Videos On YouTube

Ross Clurman2017-05-18T17:05:58-05:00May 27th, 2014|

Don't like to read? Now you don't need to read to enjoy Comnio's blog. Comnio recently launched it's YouTube Channel. On our YouTube Channel, you can find videos about all of the following topics: Social media and customer service videos News and information about Comnio Videos about the Comnio mobile apps Upcoming events, intel, and more! Head on over to YouTube and subscribe to the Comnio YouTube Channel! And, [...]

16 04, 2014

Sht Lst and the Heartbleed Bug

Ross Clurman2017-05-18T17:05:58-05:00April 16th, 2014|

On the morning of April 8, our web development team began addressing a solution to secure the Sht Lst servers, Sht Lst users, and all online complaint data from the Heartbleed bug. If you're unfamiliar with the Heartbleed bug, please read this first. In addition to Heartbleed bug having a cool name and logo, it also poses very serious threats to our online security. About two-thirds, or 66%, of [...]

28 02, 2014

The Sht Lst Mobile App

Ross Clurman2017-05-18T17:06:00-05:00February 28th, 2014|

Over the past couple months, we have been testing the Sht Lst (pronounced "shit list") web application. If you don't know what Sht Lst is, read this. Since we launched Sht Lst early this year, this is what we have learned: People will complain when there is an easy means to do so People are more comfortable complaining when they see others doing the same We need to make [...]

4 12, 2013

Ahead of Schedule

Ross Clurman2013-12-04T06:59:38-06:00December 4th, 2013|

Just last week (yes, we worked through Thanksgiving) our development team at Some Script shared some promising news - we are ahead of schedule! This means, our beta invitees will have two more weeks to use Sht Lst - a new social platform through which anyone can share and resolve complaints about literally anything. Every botched drive-thru order, over-priced cappuccino, rude bellhop, idiotic politician, and downright bad friend has [...]

28 10, 2013

Why our Name is Absent of I’s

Ross Clurman2017-05-18T17:06:00-05:00October 28th, 2013|

Think of Sht Lst as a negative-only ratings and reviews engine, enabling you to easily share your complaints about: poor service at a restaurant high prices at the grocery store restrictions when booking a hotel political missteps unnecessary product features all kinds of other Sht Sht Lst is not about encouraging complaints, or negativity. Rather, Sht Lst allows you to: share your dissatisfaction, and work with others to seek [...]

25 10, 2013

What is Sht Lst?

Ross Clurman2017-05-18T17:06:01-05:00October 25th, 2013|

Anyone familiar with the term "shit list" has an idea of what a shit list is. Our idea may be different than yours, so we decided to share. Our version of a shit list - Sht Lst - is a list containing complaints. These complaints may be either permanent or temporary entries on your Sht Lst, though we prefer the latter. A complaint is made up of two parts: [...]