If you live in Austin, or one of the other cities Favor serves, you may have seen someone running around town in a bright blue tuxedo t-shirt. Favor is a startup that enables anyone to use their app and get anything delivered. Want a Dr. Pepper but don't have any in your fridge? Use Favor. Need some whiteout and staples, but you're buried in work? Use Favor. You get the [...]

For everyone who understands the value of great customer service, this should be a refresher. For anyone who doesn't understand the value of great customer service, please try to keep up — and feel free to contact us if you have any questions. Here are three facts about customer service every business needs to know. Anyone can provide great customer service. Great customer service is not rocket science. In fact, [...]