Quote Archives

9 04, 2016

You’ll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can’t be copied.

Ross Clurman2016-04-09T08:11:57-05:00April 9th, 2016|

- Jerry Fritz Click to Tweet

9 04, 2016

When the customer comes first, the customer will last.

Ross Clurman2016-04-09T08:11:21-05:00April 9th, 2016|

- Robert Half Click to Tweet

9 04, 2016

The customer’s perception is your reality.

Ross Clurman2016-04-09T08:10:40-05:00April 9th, 2016|

- Kate Zabriskie Click to Tweet

9 04, 2016

Revolve your world around the customer and more customers will revolve around you.

Ross Clurman2016-04-09T08:09:58-05:00April 9th, 2016|

- Heather Williams Click to Tweet

9 04, 2016

Customers don’t expect you to be perfect. They do expect you to fix things when they do go wrong.

Ross Clurman2016-04-09T08:08:42-05:00April 9th, 2016|

- Donald Porter Click to Tweet

9 04, 2016

If you don’t genuinely like your customers, chances are they won’t buy.

Ross Clurman2016-04-09T08:07:58-05:00April 9th, 2016|

- Thomas Watson Click to Tweet

9 04, 2016

Until you understand your customers – deeply and genuinely – you cannot truly serve them.

Ross Clurman2016-04-09T08:07:22-05:00April 9th, 2016|

- Rasheed Ogunlaru Click to Tweet

9 04, 2016

The single most important thing is to make people happy. If you are making people happy, as a side effect, they will be happy to open up their wallets and pay you.

Ross Clurman2016-04-09T08:06:43-05:00April 9th, 2016|

- Derek Sivers Click to Tweet

9 04, 2016

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

Ross Clurman2016-04-09T08:06:05-05:00April 9th, 2016|

- Zig Ziglar Click to Tweet

9 04, 2016

Listen first and never stop listening.

Ross Clurman2016-04-09T08:05:21-05:00April 9th, 2016|

- Dave Kerpen Click to Tweet

You’ll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can’t be copied.

When the customer comes first, the customer will last.

The customer’s perception is your reality.

Revolve your world around the customer and more customers will revolve around you.

Customers don’t expect you to be perfect. They do expect you to fix things when they do go wrong.

If you don’t genuinely like your customers, chances are they won’t buy.

Until you understand your customers – deeply and genuinely – you cannot truly serve them.

The single most important thing is to make people happy. If you are making people happy, as a side effect, they will be happy to open up their wallets and pay you.

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

Listen first and never stop listening.

Let's work together.

About Us

Contact Us