Our customer service blog is going to (from time-to-time) feature insightful posts from the CEO of COMNIO, me (@rossclurman). This is one of those posts... COMNIO's central idea and impetus, and eventually our self-identified industry (since the summer of 2013) has remained: Customer service concierge. And, from day one we've been working hard to fulfill the idea: save people the time (and frustration) of dealing with customer service, by dealing with customer [...]