America’s Most Disliked Companies

2017-05-18T17:06:00-05:00December 27th, 2013|

Customer spending accounts for 70% of the Gross Domestic Product (GDP) in America, so treating consumers fairly and providing legendary customer service should be a top priority for every company. According to the American Customer Satisfaction Index (ACSI), customer satisfaction is a leading indicator of a company's financial performance. Shifts in customer satisfaction cause overall changes in the consumer's willingness to buy, which impacts the GDP and our economy [...]