Customer spending accounts for 70% of the Gross Domestic Product (GDP) in America, so treating consumers fairly and providing legendary customer service should be a top priority for every company.

According to the American Customer Satisfaction Index (ACSI), customer satisfaction is a leading indicator of a company’s financial performance. Shifts in customer satisfaction cause overall changes in the consumer’s willingness to buy, which impacts the GDP and our economy as a whole.

According to a 2013 consumer survey conducted by the ASCI, these are the top 15 most disliked companies in America.

  1. Long Island Power Authority
  2. Northeast Utilities
  3. Charter Communications
  4. Comcast (Television service)
  5. United Airlines
  6. TimeWarner Cable
  7. Cox Communications (Television Service)
  8. American Airlines
  9. US Airways
  10. Delta
  11. CenturyLink
  12. Facebook
  13. Aetna
  14. DirectTV
  15. Bank of America

Notice a trend? Among the most disliked companies in America, the majority are airlines, banks, and utility providers.

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Read more about the top 15 most disliked companies in America, here.