23 06, 2016

A Small Request For Our Friends Rockin’ An Extra Chromosome

2017-05-18T17:05:56-05:00June 23rd, 2016|

In case you didn't know, we're involved with a non-profit dedicated to the higher educational needs of adults with Down syndrome, Ruby's Rainbow, and we need your help. Yes, we're going to ask you for a donation (at the end of this post) so this is your heads-up. Ruby's Rainbow is named after Ruby (she's the adorable little lady photographed above). Her family was inspired by Ruby's sweet spirit and determination, and shortly after [...]

23 06, 2016

The Diary Of A Recovering CSR: Becoming A Mommy

2017-05-18T17:05:56-05:00June 23rd, 2016|

I started working in the BPO (for those of you that don't know, BPO = business process outsourcing) industry when I was 23 years old. Almost always working the "graveyard shift" for customer service outsourcing. Looking back, I can honestly say it was the best "time" of my life. Allow me to explain... I met a lot of people. I did what I do best (provide kick-ass customer service). [...]