CUSTOMER SERVICE QUOTESRoss Clurman2018-03-06T21:12:08-06:00

Customer Service Quotes

We built our business on love, creativity, and customer service. We also used some technology and talent. In the process of building our business, we learned a lot from listening to people much smarter than us.

This collection of customer service quotes are worth reading, remembering, and writing down (or sharing).

Stay up-to-date with our favorite customer service quotes on our customer service blog.

There is a spiritual aspect to our lives – when we give we receive – when a business does something good for somebody, that somebody feels good about them!

– Ben Cohen

It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.

– Henry Ford

Thank your customer for complaining and mean it. Most will never bother to complain. They’ll just walk away.

– Marilyn Suttle

Truth builds trust.

– Marilyn Suttle

Loyal customers, they don’t just come back, they don’t simply recommend you, they insist that their friends do business with you.

– Chip Bell

Being on par in terms of price and quality only gets you into the game. Service wins the game.

– Tony Alessandra

People don’t want to communicate with an organization or a computer. They want to talk to a real, live, responsive, responsible person who will listen and help them get satisfaction.

– Theo Michelson

If you respect the customer as a human being, and truly honor their right to be treated fairly and honestly, everything else is much easier.

– Doug Smith

People don’t care how much you know until they know how much you care.

– John C. Maxwell

Most companies don’t know they’re in customer service.

– John Tschohl

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