Customer Service Above All

2013-12-05T16:47:03-06:00December 5th, 2013|

Every business should make customer service their first priority. All other functions are secondary to ensuring businesses maintain great relationships with customers. Side note: it's not enough to make customer service a priority - businesses must be legendary at it. Love customers and make them feel important. Why? Word-of-mouth (WOM) is the strongest form of marketing. If you suck at serving your customers, they will engage in negative word-of-mouth [...]