Customer Service for Millennials: Building a Gen Y-Friendly Customer Experience

2017-05-18T17:05:57-05:00March 16th, 2015|

  By Micah Solomon, customer experience consultant, customer service speaker, and bestselling author. Reach Micah at, 484-343-5881, or   80 million Millennial generation customers (also known as Gen Y) are about to hit service providers with a wallet force larger than that of the baby boom. This is a disaster hurrying to happen. Businesses need to know how to provide the kind of customer service that Millennials [...]