By Micah Solomon, customer experience consultant, customer service speaker, and bestselling author. Reach Micah at micah@micahsolomon.com, 484-343-5881, or http://www.micahsolomon.com   80 million Millennial generation customers (also known as Gen Y) are about to hit service providers with a wallet force larger than that of the baby boom. This is a disaster hurrying to happen. Businesses need to know how to provide the kind of customer service that Millennials [...]