7 Basic Principles of Providing Good Customer Service: 2. Be Nice

2017-05-18T17:05:57-05:00September 23rd, 2014|

When it comes to providing good customer service, the majority of businesses and brands have left a bad taste in the mouths of consumers. Businesses and brands put more emphasis on selling to consumers than they do in helping support consumers after the sale. That after-the-sale service is what we like to refer to as "customer service." Due to the inequalities on both sides of the sale, customers have [...]