4 Keys To Keeping Customers Happy

2017-05-18T17:05:56-05:00May 17th, 2016|

Recently, I made an online purchase with a reletively new company. Upon receiving my merchandise, I found it was not exactly what I wanted, and decided that I wanted to return the product.  I visited their webpage, and after clicking through countless pages, I finally landed on their "Terms and Conditions" page. After verifying that I could indeed return my purchase, without a restocking fee, I clicked on their "Contact Us" [...]