Inspire Trust, Receive Customer Loyalty

2017-05-18T17:05:58-05:00September 4th, 2014|

Trust is one of the strongest emotions you can evoke (right up there with love), so it's no surprise that good customer service – especially the kind of customer service that makes your customers trust you - can make them feel...well, loved. According to an American Express Service Study (2013), consumers who receive good customer service experience symptoms similar to when kissing, or being in love. Businesses that earn and [...]