7 Basic Principles of Good Customer Service: 4. Be Present

2017-05-18T17:05:57-05:00February 7th, 2015|

Of our seven principles of good customer service, this one is more geared toward the provider of good customer service (and less toward the recipient). Principle number four of good customer service has to do with your presence. Being present. To reference one of our favorite customer service books by Dale Carnegie, How to Win Friends and Influence People, "Wherever you are, be all there." Being present means (to [...]